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Bremhill, Foxham, The Tythertons & surrounding villages

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Latest news about Internet access across the Bremhill Parish Council area. To contact us, This email address is being protected from spambots. You need JavaScript enabled to view it..

31 March 2015 Kellaways exhange Fibre Internet is available

The Fibre Internet service from the Kellaways exchange was made available overnight!

Those of you with a telephone line starting 01249 740XXX will be interested to know that the Kellaways exchange’s Fibre Internet service was switched on overnight. So if your phone number starts with 01249 740XXX, go to http://dslchecker.bt.com, enter your telephone number (without a space) and you should see 2 FTTC lines at the top now. If the lines are there, you can order a fibre internet service from the ISP of your choice (refer to the articles below).

As we explained in the articles, “your mileage may vary”: the further you are from the new cabinets, the slower and possibly the more unreliable the connection will be.

Please let us have the output from the DSL checker (and your actual line statistics when the service is delivered to you) by emailing the information, together with your phone number and postcode to This email address is being protected from spambots. You need JavaScript enabled to view it.. This will help us build an accurate Internet access section in the Neighbourhood Plan. The information will be anonymised and the phone numbers will not be published.

Should you have questions that you would like help with, feel free to contact us either through www.bremhillparish.org or directly.

Jérôme Semichon, Scott Walsh and Richard Tucker (Bremhill Parish Councillor for the Foxham Ward).

March 2015 Fibre Internet update

We are still trying to find answers to the many queries raised. Here is a summary of the information we have as of mid-March 2015:

  • Neighbourhood Plan: We are trying to build a map of advertised and actual connectivity in the Parish to inform the Neighbourhood Plan. We’d be very grateful if you could send the output from http://dslchecker.bt.com and http://www.speedtest.net/ as well as your telephone number and postcode to This email address is being protected from spambots. You need JavaScript enabled to view it., please? We are aiming to build and maintain a map of these speeds across the Parish and publish it on www.bremhillparish.org. We will not publish the phone numbers but they will help us maintain the information over the coming months.
  • Kelleways exchange (numbers starting 01249 740XXX): January came and went… February came and went… BT Openreach is still digging! As of mid-March BT Openreach is making steady but slow progress according to Wiltshire Online. The reforecast date for the Kelleways Exchange is April 2015. Continue checking http://dslchecker.bt.com. When an FTTC line appears in the output, you will be able to order FTTC from the ISP of your choice.
  • Bremhill: it appears that BT Openreach has enabled a number of additional cabinets connected to the Calne exchange. It seems that it is possible to order Fibre Internet for some phone numbers around Bremhill although BT Openreach engineers have struggled or been unable to install a functioning Fibre Internet service in some instances. Hence it is worth checking http://dslchecker.bt.com. If you can see an FTTC line, in the output, you can order FTTC from the ISP of your choice if you so wish but be prepared to be told that you are too far away from the cabinet to maintain a stable connection (cf. March editorial of the newsletter).
  • Spirthill and Charlcutt: John Harris is very kindly coordinating the collection of information for Spirthill. Given some of the very low speeds experienced by many, it may be worth investigating 3G/4G as a temporary (albeit more expensive) measure.

Should you have questions that you would like help with, feel free to contact us either through www.bremhillparish.org or directly.

Jérôme Semichon, Scott Walsh and Richard Tucker (Bremhill Parish Councillor for the Foxham Ward).

February 2015 Fibre Internet update

Thank you to the many of you who have sent messages. Keep them coming, please?

We are trying to find answers to the many queries raised. Here is a summary of the information we have as of mid-February 2015:

  • Kelleways exchange (numbers starting 01249 740XXX): January came and went… February is almost over and BT Openreach is still digging. As of mid-February BT Openreach is making steady but slow progress according to Wiltshire Online. Continue checking http://dslchecker.bt.com. When an FTTC line appears in the output, you will be able to order FTTC from the ISP of your choice.
  • Bremhill: it appears that BT Openreach has enabled a number of additional cabinets connected to the Calne exchange. Some people around Bremhill are now showing as able to order Fibre Internet. Hence it is worth checking http://dslchecker.bt.com. If you can see an FTTC line, in the output, you can order FTTC from the ISP of your choice if you so wish.
  • Spirthill and Charlcutt: BT Openreach recently added cabinets to the Hilmarton exchange although these are still quite a distance from Spirthill and Charlcutt. John Harris is very kindly coordinating the collection of information for Spirthill.

Should you have questions that you would like help with, feel free to contact us either through www.bremhillparish.org or directly.

Jérôme Semichon, Scott Walsh and Richard Tucker (Bremhill Parish Councillor for the Foxham Ward).

January 2015: Fibre Internet update

The 31st of December came and went… BT Openreach is struggling to deploy its fibre cables to the Kellaways exchange and is behind schedule. If you are connected to the Kellaways exchange (phone numbers beginning 01249 740xxx) and in East Tytherton or Foxham, we were advised at the beginning of January that we wouldn’t have to wait much longer. So keep checking the DSL checker (http://dslchecker.bt.com). When an FTTC line appears in the DSL checker results, you will be able to order the service from an ISP as per the information in the January 2015 update. Remember, though, that there will be people on every cabinet who are in a slow-spot or a not-spot (either too far from the cabinet or with an exchange only line) so you may still find that you cannot order an FTTC service. If you do order, please let Scott/Jérôme know that you have done so and when you get connected we would like to know what speeds you get from http://www.speedtest.net/. This will help us support the request to extend high speed internet access availability in our villages.

For those living in Charlcutt and other areas with numbers beginning with 01249 740xxx not served by the 2 new FTTC cabinet, keep checking the DSL checker but you are probably outside the first wave. We would like to urge you to reply to the consultation (see below).

Residents of Bremhill and others who cannot get fast Internet access need to make their voices heard: Wiltshire Council has organised a public consultation (Superfast Wiltshire Public Consultation,http://consult.wiltshire.gov.uk/portal/broadband/superfast_broadband_deployment).

Unfortunately the closing date for submissions will have passed by the time this article reaches you. However, letters of support and late submissions will still be read and reviewed. So we would encourage you to write in to show your support/demand for better internet access in this area to influence the planning of the next deployment phase.

The aim of the fast Internet access deployment is to get people connected at superfast speeds (24 Mbps or better). The Phase 1 work is now nearly complete in the Bremhill Parish. There will be people who are connected to fibre and get less than 24 Mbps. These are the slow spots. There will also be a small number of location where there is no fibre service. These are not-spots. It is important to know where the clusters of slow-spots and not-spots are in the village. So if you are one of them and you want better broadband, you need to make yourself known to WCC and to Scott/Jérôme. The consultation is to find the areas to target in Phase 2

Finally, if you hear that your neighbours are connected to the fibre, and the DSL checker does not show FTTC is available – keep checking the DSL checker but you are probably still too far from your nearest cabinet to get a fibre connection from the Phase1 work. In that case, reply to the consultation and reply to Scott/Jerome so we can begin to know where the not-spot people are.

Should you have questions that you would like help with, feel free to contact us either through www.bremhillparish.org or directly.

Jérôme Semichon, Scott Walsh and Richard Tucker (Bremhill Parish Councillor for the Foxham Ward).

December 2014: Fibre Internet update

As we explained in November, locations around Foxham and East Tytherton are to get a much needed upgrade to the broadband infrastructure serving homes and businesses in this area. It cannot be stressed enough that the quality of the phone wiring in your property could be the main cause of current poor broadband performance so we would encourage you to re-read the previous article and try its suggestions first.

So what is happening now? The government has been running a scheme known as BDUK for several years, each council has been given funds to spend on updating broadband connections in its area. Wiltshire Council has joined with South Gloucestershire Council and contracted BT Openreach to install a new improved broadband infrastructure. The target is to provide as many people as possible with connections which can download at 24Mb/s or better. Previous ADSL broadband speeds were limited to a maximum of 8Mb/s in our area. Achieving speeds of 24Mb/s would be a good improvement for all of us although it is highly likely that many will get speeds greater than 40Mb/s. A small number of people will only see modest speed improvements due to the very long phone lines, some greater than 6km, connecting them to their telephone exchange. Another round of government funding known as BDUK2 is just starting and this should see the remainder of properties getting an update in a few years’ time.

BT Openreach has installed new cabinets in East Tytherton and at Teal Farm in Foxham. Although the work to enable these cabinets was officially scheduled to be completed at the end of December, BT Openreach was, in fact, looking to complete ahead of schedule in October. Unfortunately, BT Openreach discovered that an underground duct needs to be unblocked so that fibre cables can be laid. The work to clear the blockage will happen in early December and will require closing a part of the road between East Tytherton and Langley Burrell near the Avon River. Assuming this work allows the cabinets to be enabled shortly thereafter and no new problem is found, it should be possible to place orders for Fibre Broadband with a number of Internet Service Providers from the end of December.

Jérôme Semichon, Scott Walsh and Richard Tucker (Bremhill Parish Councillor for the Foxham Ward).

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